Privacy Policy

This Privacy Policy explains how Starlit Passage, Inc. ("Starlit Passage," "we," or "us") collects, uses, and shares information about you when you use our websites, applications, and related services (the "Services").

1. Information We Collect

We may collect the following categories of information:

• Account details: name, email address, profile photo, and authentication data.
• Tribute information: stories, photos, guestbook entries, candle messages, RSVP details, and related memorial content.
• Vendor information: business name, contact details, descriptions, photos, and service information.
• Messaging and bookings: messages sent through the platform, booking requests, and metadata such as timestamps and status.
• Usage data: IP address, browser type, device identifiers, pages viewed, and referral information.
• Cookies: small text files used for authentication, analytics, and preferences, as described in our Cookie Policy.

2. How We Use Information

We use the information we collect to:

• Provide, maintain, and improve the Services.
• Create and display tribute pages and related content at your direction.
• Connect families with vendors and facilitate messaging and booking workflows.
• Send notifications related to messages, bookings, or important updates.
• Monitor usage, protect against fraud, and ensure platform safety.
• Comply with legal obligations and respond to law enforcement requests where required.

3. How We Share Information

We do not sell your personal information. We may share information with:

• Vendors: when you send messages or booking requests, we share relevant details with the vendor to facilitate the interaction.
• Service providers: including hosting, storage, analytics, and communication providers (for example, Supabase, Vercel, and Resend).
• Legal reasons: we may disclose information if required by law or in response to a valid legal request.
• Business transfers: if we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Data Retention

We retain information for as long as reasonably necessary to operate the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. Tribute and memorial content may be retained longer, consistent with the nature of the Services and subject to your settings and applicable law.

5. Your Choices

You may have choices such as:

• Updating or correcting your profile information.
• Adjusting notification preferences in your account settings.
• Requesting that we delete certain information, subject to legal requirements.
• Managing cookies through your browser settings, as described in our Cookie Policy.

6. Security

We use technical and organizational measures to protect your information, including role-based access controls, row-level security in our database, encryption in transit, and restricted access to production systems. However, no method of transmission or storage is completely secure.

7. Children's Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice within the Services or by other reasonable means.

9. Contact

If you have questions about this Privacy Policy, you can contact us at privacy@starlitpassage.com.